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Mobile ATM

Your First ATM Machine

Your First ATM Machine and Keeping it Secure from common ATM threat Areas

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An ATM machine installation, at your retail location, can help diversify your income streams and provide you with a steady monthly earning along with your main business. If you are potentially interested in getting the benefits of running an ATM Machine, but don’t know about the many easy options to install an ATM at your store or any other business, the following piece will provide you a solid brief on the many options and security issues you need to be aware of, when operating your first ATM machine.

You can always get in touch with ACE ATMs if you are new to this ATM business and need to make general inquiries about anything related to ATM machines. We provide a range of services across Michigan to help you get started with your first ATM machine including free ATM machine installation, maintenance and servicing, and ATM insurance.

There are many different ways you can get an ATM installed at your business location. The following are the most common forms employed:

  • Upfront Capital Investment (One Time) to buy the ATM outright
  • Rent the space and let ATM companies install their machine
  • Rent out a machine for fixed time period to find out if it works for you.
  • Go in partnership agreement with the ATM installation companies and share profits from the surcharges or fees for every transaction.
  • ATM Leasing – Get a machine on leasing agreement*

 

*Note: The lease option works for those businesses who are not yet entirely convinced about the financial viability and do not want to risk a relatively sizeable one-time cost. You get greater value when you lease an ATM since you are only paying small monthly fees to get a month’s long service that offers numerous benefits.

 

There are various ways you can get an ATM and make money from it. If you own a retail business, or a food and hospitality business, having an ATM installed at your place, is basically free money. Just like with any other money making venture (big or small), you need to be careful about security and protecting your business interests.

With ATM machines, there are some security concerns (theft and fraud) that an ATM owner or operator needs to keep in mind. We will highlight some of these major issues so that you can take relevant security measures. ATMs are basically digital devices or machines that are run similar to other digital systems these days. ATMs need to be connected to a network so that when an ATM user inserts his/her debit or credit card, the system can communicate with the said bank to verify the account details and whether the card used, along with authorization details, is genuine. This communication channel, or rather ATM connection to a network, makes it prone to malware attacks or security breaches.

Most companies are keeping vigilant and constantly closing down security loopholes on these networks. ACE ATM also take these security issues seriously and that is why we only carry high-tech and reliable ATM machines with high security protection features. Like the Nautilus Hyosung ATM machines that are used throughout the Americas (including Canada and Mexico along with the US) and across the globe.

Criminals (and specifically, cyber criminals) are getting more and more sophisticated with their methods. They are constantly looking to change network infection vectors, responding to increased security by banks and ATM companies. These network-based attacks utilize a malware to infect ATM and once these guys are in, the can collect payment card data or force the ATM machines to dispense. ATM’s telecom network offers another potential means of attack. Sophisticated criminals can hack the ATM by infiltrating these online or using hidden USB ports, which are used for software update and maintenance, to gain access into the networks.

Simplified explanation of network based-malware attacks

1.      Send malware to the ATM network via phishing emails to banks employees
2.      This way they get into bank’s corporate network
3.      Steal Admin Credentials
4.      Hack into the Network
5.      Perform Lateral Movement
6.      Get Remote Access to ATMs
7.      Dispensing Cash from ATMs on Infected network
8.      Then mules collect or pick up the cash

 

Obviously, these are highly coordinated attacks and target ATMs holding a huge amount of cash at all times. There are both malware and non-malware attacks on ATM. The latter include physical threats and skimming. Physical threats include physical risks to ATM machines and its hardware. Skimming is type of ATM fraud which involves criminals trying to steal card data or taking control of their cards.

Criminals can get control of your card or data (including PIN) by many different ways e.g. they can get into your accounts and withdraw account’s balance by cloning bank cards and using hacking devices. Other methods include installing small spy cameras around keypads or using heat devices to find out your pin. There have been instances where some chip reader or card reader is attached to ATM machine to read the magnetic strip and/or copy card details for access to your bank accounts. Although it is harder to get details off chip cards but safety is crucial to prevent such instances.

At ACE ATM, we work with leading ATM companies and security companies (including IT and network experts) to ensure that all our partners and buyers are well-protected from different types of ATM threats. You can also further protect losses or damages by working with ACE ATM to obtain your Free ATM machine insurance.

Preventing ATM Breakdowns

Enhance Your Business by Preventing ATM Breakdowns

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Hey, if you are a business owner and have an ATM machine installed at your location which breaks down often, you might be in trouble. Now, you must be wondering why you would get into trouble by a broken-down machine. Having an ATM which doesn’t work is not good for your reputation if we put it in simpler words due to several reasons which are listed below:

Reputation at Stake

Your store will be known as the place where ATM never works. Remember one bad experience is too much regarding customers. Just as happy customers help market a brand, unhappy and dissatisfied customers market it negatively. People would come to you without cash knowing you have an ATM only to be surprised that it is not working. They may not purchase for what they have come and they may never trust you again.

Imagine someone giving you a benefit of doubt and a second chance by returning, only to find it not working again. You may have repaired it after their first visit and it may have broken down again, just when they are here. But they won’t know this, neither, will they let it go this time. These customers would never recommend your brand to others and will call you out in social discussions as lazy and careless providers.

Do you want to have this kind of reputation? We guess, NO!

Unhappy Customers

Well, no guesses here. Do you really think a non-functioning machine will make your customers happy? Because we don’t think so! Imagine having a bunch of consumers turning against you and denouncing you at every possible conversation about your brand. All of this only because you were not good with the maintenance of ATM machine and it kept breaking down.

Unhappy customers are the biggest fear for any venture because there is no business and absolutely no money (forget the profits), if you don’t have satisfied customers. Buyers will not return after their bad experiences at your premises. Worst, customers will move to other places where there are reliable ATMs. You will lose a lot of surcharge plus there will be lesser sales.

Now, coming to the actual point of this write-up which is how can you prevent the ATM from breaking down?

Maintenance

Obviously, every machine needs proper maintenance and ATM is also a machine. Regular maintenance and inspection by experts reduce the downtime miraculously.

Keep a check on your ATM through an expert, decide a routine for instance bi-weekly or monthly inspections and stick to it for maintenance. Make sure that the maintenance time does not collide with busy work hours when you have most customers coming in. The best thing is to inspect the machine in the closing hours.

Temperature Control

This, a lot of people don’t know that ATM machines are temperature sensitive. Well, only mildly but continuous exposure to high temperatures, moisture, or excessive heat can do damage. It affects the performance of a machine so, it is best to avoid installing an ATM at place where temperature remains high and humid. Air conditioned spaces are good for ATM but then again it shouldn’t be freezing.

Cassettes Filling

Weekends and holidays are usually the days when ATMs run out of cash quickly, so plan ahead. Don’t wait for the low cash status to fill the cassettes on rush hours. If you keep filling the cassettes you would be able to avoid customer inconvenience and consumers will appreciate it. There will be a lot of people turning to you in times of need when most machines are out of cash.

Keep Touch Pad Clean

Sometimes, ATMs become less responsive due to dirt, and grease on the touch pad or screen. It affects the sensor, causing the performance to slow down. Keep the touch screens or pads clean. It does not require a lot of effort. Just wipe it off with damp cloth at the end of each day but make sure the cloth is damp and not wet. Don’t leave any traces of water or moisture. Always use a dry cloth after a damp one.

Loading an ATM

Always, always sort the money before you load an ATM. Torn, taped, and soggy currency bills are mostly the reason behind ATM jams. A lot of hassle can be saved if the cash is sorted out before.

ATM Improves

ATM Improves the Infrastructure of Your Business

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Every business owner is looking for new ideas, business strategies, products and services to increase sales. They must never seize their search for new ways to increase profits because that is exactly how businesses thrive and grow. Monotony or stagnation in anything leads to failure and if you do not want your brand to fail, then you must be taking every step out there to make transactions and purchases easier and convenient for customers.

Customer satisfaction is the one of reasons businesses should have an ATM machine in their premises. The use of these machines began in 1980s and since then it has changed the behavior of customers. ATM machine allows you to draw cash outside of typical banking hours without much effort. A lot of routes and neighborhood stores make a lot of their transaction surcharges from near-by residents, who want close access to ATM at late night and early morning hours. This is why making the machine accessible for the customers, increases sales for the business. Now, businesses can even get free ATM machine installation anywhere in Michigan from many ATM companies. ACE ATM offers this free ATM machine installation service all across the state for all types of business including neighborhood stores, strip malls, restaurants, bars and other locations.

Better Sales

It is very simple to understand that not every walk-in customer is carrying cash or a credit card. Having an ATM machine will increase the chances of customer spending more. Many times buyers have to leave something that they liked due to not enough cash on them but with an ATM machine they can draw out cash and pay for whatever they like. Also, near-by residents also have a reliable and quick cash out option any time they need it. The folks in the latter case may end up buying something from your store, even if they only intended to initially just make an ATM withdrawal.

One research showed that ATM customers spend 15% more than the non-ATM customers at a convenience store. This percentage grows in restaurants and similar establishments.

Better Business Growth

The increase in sales is directly linked to betterment and expansion of business. How do you think a business can grow if it has limited sales? Of course, it cannot and there is no question about it. At the core of every business are monetary equations and there is nothing wrong about it.

ATM machines increases sales directly and play their part in the growth of infrastructure indirectly. It is no brainer that every brand needs money to operate, from space to equipment to software to delivery methods; every step requires money.

Better Marketing

Apart from boosting sales, these machines are a great marketing tool, too. With the placement of an ATM machine, businesses can create a good image for themselves as being customer-friendly. It is not necessarily aimed at the target market. In fact, those who are not your target customers can also become returning customers. In simpler words, a simple ATM machine installation is able to attract more footfall to your location.

Better Brand Image

These machines also enhance the image of a brand. Firstly, it becomes consumer-friendly and secondly, it is something that makes you stand out in a competitive market.

Added Advantage

Another smart thing about installing ATMs is that a business can earn small commissions by allowing ATM installation. When consumers use ATM they pay small transaction charges. A part of these charges goes to the business which allows placing a machine. It is profitable for a business in more than one way. In the long run, an ATM machine does not only increase sales, it also multiplies the amount spent by consumers, generates more leads, and markets the brand in most effective ways.

Conclusion

All in all, ATM machines are known for revolutionizing consumerism as well as consumer spending. In a competitive market where every business wants to thrive, ATM is a good option to not only increase monetary gains but stabilize the overall infrastructure of the company.

If a business wants to be recognized as one of the best customer service providers, then it should have an ATM machine because no buyer likes to buy from someone who does not care about them and their convenience.

Contact us today to find out about the many different ways ACE ATMs can help you get a Retail ATM machine for your business, anywhere in the state of Michigan.